Wizard Appliance Repair
Privacy Policy
California
Last Revised on: January 1, 2025
This Privacy Policy applies to information collected about consumers residing in California («consumer(s),» «you,» «your») and supplements the information contained in [wizardappliancerepair.com/privacy-policy](https://www.wizardappliancerepair.com/privacy-policy). It provides information required under the California Consumer Privacy Act of 2018 and as amended by the California Privacy Rights Act of 2020 (collectively, the «CCPA») and any regulations arising therefrom.
This Privacy Policy describes the practices of Wizard Appliance Repair regarding the collection, use, and disclosure of personal information and provides instructions for submitting data subject requests.
If you are unable to review or access this Privacy Policy due to a disability, you may contact Wizard Appliance Repair at info@wizardappliancerepair.com to access this Policy in an alternative format.
Definitions Specific to this Policy
«Consumer» means a natural person who resides in California and to whom we offer information, goods, or services.
«Personal Information» means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Information includes «Sensitive Personal Information,» as defined below.
«Sensitive Personal Information» means Personal Information that reveals a Consumer’s:
1. Social security, driver’s license, state identification card, or passport number;
2. Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to the account;
3. Precise geolocation;
4. Racial or ethnic origin;
5. Religious beliefs;
6. Union membership;
7. Contents of email or text messages, unless we are the intended recipient;
8. Genetic data;
9. Biometric information used to uniquely identify the Consumer; and
10. Health, sex life, or sexual orientation.
«Sell,» «Sale,» or «Sold» means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.
«Share,» «Shared,» or «Sharing» means transferring an individual’s Personal Information to a Third Party for behavioral advertising purposes, whether or not for money or other valuable consideration.
«Third Party» means a person or organization that is not a Consumer, Vendor, or an entity owned or controlled by us, as defined by the CCPA.
«Vendor» means a «service provider» or «contractor» that collects, stores, or otherwise handles data for us, as defined by the CCPA.
These definitions apply whether terms are capitalized or not.
The Personal Information We Collect and Disclose
The chart below outlines the categories of personal information we may collect, examples of such information, sources of collection, business purposes for collection, and the types of Vendors or Third Parties with whom the information is shared.
| Category of Personal Information | Examples | Sources from Which This Personal Information is Collected | Business Purposes for Collection | Types of Vendors or Third Parties with Whom This Personal Information is Shared, Sold or Disclosed |
| Unique Identifiers | Real name, signature, alias, address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, passport number, physical characteristics or description | -Directly from you via our website-Direct communicationwith you-Social media interaction with you-MarketingAgencies-Website lead forms-Point-of-sale (POS) systems | -Provide you with goods and services-Managing yourpreferences-Customer servicecommunications-Other Promotions | Disclosed:-Web site hosters-Credit check firmsShared or Sold:-Business partners-Marketing providers-Analytic providers-Social media platforms |
| Contact and Financial Information | Name, address, telephone, email, credit card number, debit card number, or any other financial information | -Directly from you via our website | -Complete transactions-Other services and discounts-Prevent fraud | Disclosed:-Payment processors-Mailing houses-LendersShared or Sold:-None |
| Medical Information or Health Insurance Information | Insurance policy number, health insurance information. | Point-of-sale system | Business intelligence and analysis | Not disclosed, sold or shared |
| Characteristics of Protected Classifications | Age, gender, race, physical or mental health conditions, marital status | -Directly from you via our website-Third party data append partner | -Comply with legal requirements– Ensure eligibility for services (e.g. over 18)– Accommodate special needs (e.g. disability)-Business analysis | Disclosed:-Service coordinators-Contractors-Marketing consultantsShared or Sold:-None |
| Commercial Information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | -Directly from you via our website-Direct communicationwith you-Social media interaction with you-Marketing agencies | -Provide you with goods and services-Invite participation insurveys and feedback-Customer service communications-Improve promotions | Disclosed:-Web hosters-Payment processors-Marketing consultants-ContractorsShared or Sold:-Business partners-Marketing providers-Analytics providers-Social media platforms-Online influencers |
| Internet or Other Electronic Activity | Browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement | -Directly from you via our website-Direct communicationwith you-Social media interaction with you-Marketing agencies-Website analytics | -Provide you with goods and services-Invite participation insurveys and feedback-Customer service communications-Improve promotions-Business intelligence | Disclosed:-Web hostersShared or Sold:-Business partners-Marketing providers-Analytics providers-Social media platforms |
| Geolocation Data | Device location | -From your digital device-Direct communicationwith you-Social media interaction with you | -Provide you with goods and services-Customer service communications-Improve promotions | Disclosed:-Service providersShared or Sold:-Business partners-Marketing providers-Analytics providers-Social media platforms |
| Audio, Electronic, Visual, Thermal, Olfactory, Or Similar Information | Call and video recordings | -Direct communicationwith you | -Provide you with goods and services-Customer service communications | Disclosed:-Service providersShared or Sold:-None |
| Professional or Employment-Related Information | Work history, prior employer | -Directly from you via our website-Direct communicationwith you | -Provide you with goods and services-Customer service communications-Improve promotions | Disclosed:-Marketing consultants-Service providersShared or Sold:-Business partners-Marketing providers-Analytics providers |
| Education Information | Education history, directory information | -Directly from you via our website-Direct communication with you | N/A | N/A |
| Inferences Drawn from Other Categories to Create a Profile | Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | -Directly from you via our website-Direct communication with you-Social media interaction with you-Marketingagencies | -Provide you with goods and services-Customer service communications-Improve promotions | Disclosed:-Marketing consultants-Service providersShared or Sold:-Business partners-Marketing providers-Analytics providers-Social media platforms |
| SMS/Text Message Data | Phone number, consent records | Website forms, customer communications | Service notifications, appointment reminders | SMS delivery vendors (technical only) |
Sensitive Personal Information We Collect and Disclose
| Category of Sensitive PersonalInformation | SourcesFrom Which ThisSensitive PersonalInformation is Collected | BusinessPurposes for Collection | Types of Vendors or Third Parties with Whom This Sensitive Personal Information is Shared, Sold or Disclosed |
| Social security, driver’s license, state identification card, or passport number | -Directly from youyou via our website-Direct communicationwith you | -Complete transactions-Offer services and discounts-Prevent fraud | Disclosed:-Service providersShared or Sold:-None |
| Account log-in, financial account, debit card number, plus an access code | -Directly from youyou via our website | -Complete transactions-Offer services and discounts-Prevent fraud | Disclosed:-Web hoster-Payment processor-Service ProvidersShared or Sold:-None |
| Precise Geolocation | -From your digital device-Direct communicationwith you-Social media interaction with you | -Provide you with goods and services-Customer service communications-Improve promotions | Disclosed:-Service providersShared or Sold:-Business partners-Marketing providers-Analytics providers-Social media platforms |
| Racial or Ethnic Origin, Religious or Philosophical Beliefs, or Union Membership | -Directly from youyou via our website | -Comply with legal requirements– Accommodate special needs (e.g. religious dietary restrictions) | Disclosed:-Marketing consultantsShared or Sold:-None |
| Biometric Data | -Directly from youyou via our website | -Provide you with goods and services | Disclosed:-NoneShared or Sold:-None |
| SMS Consent Records | Direct customer input | Service communications | Not shared with third parties for marketing |
SMS/Text Message Policy
We collect mobile numbers solely for service-related communications (appointment confirmations, status updates).
SMS consent is not shared with third parties or affiliates for marketing purposes.
To opt-out, reply STOP to any message. Message and data rates may apply.
Retention of Data
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and protect against risks. Retention periods are determined based on the nature and sensitivity of the information.
Your Rights to Your Personal Information
California consumers have the following rights under the CCPA:
— Right to Know: Request details about the personal information we collect, use, and disclose.
— Right to Delete: Request deletion of your personal information.
— Right to Correct: Request correction of inaccurate personal information.
— Right to Opt-Out: Opt-out of the sale or sharing of your personal information.
— Right to Limit Use of Sensitive Personal Information: Restrict the use of sensitive data.
— Right to Non-Discrimination: Exercise your rights without discrimination.
— Right to SMS Privacy: You may request details about SMS data collection and opt-out of future messages via phone or email.
To exercise these rights, contact us at:
— Email: info@wizardappliancerepair.com
— Phone: +1 (424) 341-2277
— Address: 331 Penn St Apt 4, El Segundo, CA
Do Not Sell or Share My Personal Information
To opt-out of the sale or sharing of your personal information, visit:
[Do Not Sell or Share My Personal Information](https://www.wizardappliancerepair.com/opt-out)
Policy Accessibility
This policy is:
— Linked in the website footer on every page
— Displayed near all data collection forms
— Available upon request at our physical location
Verification Process
We may require verification of your identity before processing requests. Authorized agents must provide proof of authorization.
Personal Information of Minors
We do not knowingly collect information from minors under 16. If you believe a child has submitted personal information, contact us for deletion.
Changes to This Policy
We may update this Policy periodically. The latest version will be posted on our website with the effective date.
Contact Us
For questions about this Policy, contact:
Wizard Appliance Repair
331 Penn St Apt 4, El Segundo, CA
Email: info@wizardappliancerepair.com
Phone: +1 (424) 341-2277